Ketchum-Downtown YMCA

Great facility! The pool is indoors and heated. It is 3 and 1/2 feet throughout so it is perfect for laps or the water fitness class that is M-F at 10am.

Probably the best YMCA ever. You take the elevator to the roof so you will not deal with too many homeless. Most days there are no homeless in this area. They open at 5:30. I wish they open at 5 but still a great time to open so you can work out and head to work after. Great equipment!!

I am visiting from out of town and the employees were beyond friendly and got me signed in quickly as a visiting member. The YMCA members who were working out were also friendly and inviting. The equipment seems old and the building could use a bit of a facelift, but they had a lot of equipment to use. The also had a nice basketball court and racquetball courts which were in great condition.

The only reason I visit this location is because Everett J is such a fun instructor. The staff here never greets me or my kid, someone at the child center called my son dramatic (whole time he’s just himself on the spectrum). I’ve also had moments when staff (a young Hispanic male with dark hair at the front desk) was completely unhelpful.. for example, watching me walk to the child activity center while they knew it was closed. When I asked why they sat there and watched me without speaking, they continued to be silent. I see them greet other people, but I’m starting to feel like it’s either personal or racial but i can’t say that’s for sure the case. The gym itself is nice and there’s plenty to do . If I didn’t feel so dismissed and borderline judged by the staff, I might enjoy walking up that steep hill and getting a workout in . Today 1/15/26 I walked in, they saw me and I waved and said hi, they ignored me at the front desk (as usual). And of course they said nothing when I was leaving. I go to other ymcas and I’m always greeted and acknowledged. Also management of the front desk is brash whe it comes to service. If you’re burnt out just quit and stop passing down your attitude to paying customers and ruining the mood to workout . Thank ya, bye ✌🏽

Ketchum does not care for the safety of its members nor employees. Jackhammer is being used on the pool deck where noise vibrates through the enclosed pool deck. The sound amplifies throughout the locker room and the lobby. No notification was given to members of the maintenance during swim hours. Members nor employees were not given earplugs. They allowed a child under 10 to continue to take a private lesson despite asking them to cancel it because it could cause hearing lost. The maintenance was stop 20 min after the request was made. As to women's safety in the locker room, the women's door from pool area does not have a lock. A man can walk in at anytime. Men walking towards the pool have full access when the door is fully open which happens often during the summer. Ketchum policy there's no nudity, we should cover up. As a member for almost a decade at Ketchum, I've seen this place losing its friendly caring site to its Corporate Greed focusing on children's lessons that require additional fees apart from the membership. Note: Maintenance is not maintained unless reported by members. Ketchum doesnt alway notify members the pool closure, thus wasting your time and drive. Call and text are sent out after 15min your reservation has already started of the cancelation.