Planet Fitness

I went to this Planet fitness location using a Day Pass as my Hotel’s gym was closed. LOVE that decision of mine, as this place had a bunch of machines and multiple floors/ sections for cardio and lifting. I had a great workout and the staff was super helpful. 💪

It’s a good gym I like the fact I can bring unlimited guest but they need to clean the locker rooms more the amount of garbage people leave behind and it’s mainly the people but it’s up to the workers to clean the area every few hours. Other than that good gym but atleast clean it and keep it clean

I gave it 3 stars for location. Other than that, it deserves 1 star.... It's always crowded and can barely get a machine to use and yes I use the crowd meter. However, when I leave work I go straight to the gym and its jammed packed like sardines. I'm not going home and waiting for the crowd to go down to come back to the gym that's an inconvenience. Also the female locker room is not that tidy and its hard to get an empty locker due to the crowded ness. Saturday mornings are the best times to go, but you better go before 10am! However, I am thinking about leaving and joining PUREGYM, thats directly across the street🤔 pricing are reasonable and don't charge an annual fee! No worries for the feedback, they are all scripted and replied based on experience and if its not good a scripted response is left. PF y'all have to do better, especially when I pay whether I show up or not!

Worst experience possible at this location.. I brought a guest and during our exercise, I obviously taught her what I do because she's new to exercising. An employee came up and asked if I was personal training, I said no we're just working out and that was all. Next thing I know, I received a call telling me my membership had been canceled. Rather than to first inquire with me for an explanation or investigate... I'm just told this and when I asked the young lady who I could speak to, she said something about if i want a manager to call me and then hung up on me, mid sentence. I've never experienced such bad breakdown in customer service or such unprofessionalism. (Which is the least I would expect for someone who has been a member for about a decade.) I pay for the right to brings guests and for the reasonable expectation of interaction between my guest and I. I asked her about filing a dispute regarding this matter but didn't get any clear instruction. So i'm expecting a run around. But I hope not, as I know that the company can do better than this location.

Since the other Planet Fitness in the area closed there are WAYYYY too many people at this gym at all hours. And the worst part is most of the gym goers are groups of 4-5 teenagers posing and taking up nearly half an hour on a machine. Sad to see the decline of this location..