Urban Air Trampoline and Adventure Park
gymsrock climbing

Urban Air Trampoline and Adventure Park

star4.3/5
(888 reviews)Excellent

About

Urban Air Trampoline and Adventure Park offers a dynamic environment combining trampoline activities and rock climbing facilities, creating a versatile space for both recreation and fitness. The park operates with a focus on safety, particularly for younger visitors, as highlighted by parents who appreciate the staff's vigilance and clear communication about height restrictions and equipment usage. Memberships are available for regular visitors, and wristbands typically provide access until closing rather than limiting sessions to specific time blocks, allowing for extended play and flexibility during visits.

reviewsWhat Members Say

Members frequently highlight the fun and safe environment, with many praising specific staff members like Jacqueline and Faby for their kindness and attentiveness. Parents appreciate the clear safety focus, especially regarding height restrictions for attractions, though one reviewer reported food poisoning from the onsite dining options. The atmosphere is described as loud and kid-friendly, with wristbands valid until closing rather than on timed sessions. Overall, visitors report positive experiences, often mentioning plans to return due to the enjoyable activities and exceptional customer service.

rate_reviewGoogle Reviews (5)

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Oswaldo Galindo

3 months ago

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I had such a great experience at Urban Air! The whole place was fun, and very clearly focused on safety, which I really appreciate as a parent. I also want to give a shoutout to jacqueline for being so kind and helpful during our visit. Even with the small things like helping me find the restrooms and letting me know my child wasn’t tall enough for the harness maze, they were polite, patient, and made everything feel easy. She and others made it showed that the staff prioritizes safety, especially with kids, and that gave me a lot of peace of mind. My child had such a great time and didn’t even want to leave! Everything was fun, safe, and well run. Overall, an amazing experience, and we’ll definitely be back!

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Jelmer Mendoza

3 months ago

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We had an awesome experience at Urban Air in Reno, but what really stood out was our hostess Faby. She was incredibly friendly, attentive, and made sure everything went smoothly from start to finish. Faby went above and beyond to make us feel welcome and taken care of, and her positive attitude truly made the visit better. Because of her, we will definitely be coming back.

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Maren Lasa Etxeberria

a month ago

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Amazing place to bring your kids! The staff looked very nice and they didnt have any attractions closed. Faby helped me with the steps to get my membership, big thanks to her. The food was great, the girl with curly hair was awesome as well! Definitely recommend.

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Jaylen Rose

a month ago

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There were many fun things to do. However, it is very loud and obviously kid-friendly. We had a good time. Other trampoline places run hour-long sessions, but the wristbands bought here were good until closing.

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Kimberly Vitela McGee

2 months ago

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My girls had a blast. While our visit there I ordered boneless plan chicken wings fries and a pizza 2 icee one fountain drink. After we ate kids played a few minutes later once I got to my car I was not feeling well. Long story short I ended up getting food poisoning. Nice place to allow your little ones and big ones play.

Contact

location_on

2210 Harvard Wy, Reno, NV 89502, USA

scheduleHours

Monday: 11:00 AM – 8:00 PM

Tuesday: 11:00 AM – 8:00 PM

Wednesday: 11:00 AM – 8:00 PM

Thursday: 11:00 AM – 8:00 PM

Friday: 10:00 AM – 8:00 PM

Saturday: 10:00 AM – 8:00 PM

Sunday: 10:00 AM – 8:00 PM