Club Pilates

Chelsea is quickly becoming my favorite! I never know what the next move will be but I’m sure it’s gonna be challenging. She keeps me on my toes and makes me push myself to my limits and (slightly) beyond. I thought I was getting used to the 1.5 classes until I joined hers. She is awesome, very energetic and keeps everyone engaged during classes.

I've been going to Club Pilates Aliante for 3 months now. I have a membership that allows me 4 classes a month, so I try to attend once a week. I really enjoy it, unfortunately, it is very difficult to get the classes I want because 1) the type of class (Zen) is limited or 2) the instructor is too popular - looking at you Jose :) That being said, it's my only gripe. The instructors are all great. The other members are very supportive, no matter where you are in your fitness journey. I quickly got over my anxiety of trying new classes. I have seen rapid results with minium effort - you literally get to be on your back for so much of it. The stretching and strengthening helps build stamina. I like that the instructors offer several different ways to do reps so you can decide what works for you as you build up endurance or if in case you need to accommodate an injury. This has been my favorite type of group exercise by far.

Yesterday, I attended a complimentary introductory class at Club Pilates Aliante in North Las Vegas. I was initially hesitant after hearing a few unsettling stories about clients encountering unfriendly instructors. However, I was pleasantly surprised by Daisy, who led the class with patience and kindness. She created a welcoming environment and made the experience enjoyable. I sincerely hope to have her as my instructor in future sessions. Five stars for Daisy!!

The instructors are incredibly and the classes are really fun and challenging. The only downside is the front desk experience. The staff often come across as unfriendly, both in their tone and expression. It feels like asking a question is a burden to them. Improving the customer service at the front desk would make the overall experience much better. Every gym I've been to the front desk has been so friendly and welcoming, not this one.

Great teachers, location and staff. Horrible customer policies and not enough classes. Classes are waitlisted four or five people deep sometimes. Plus, I had a overdue charge on my account due to the studio's own error and when showed up for a class that I was booked for the night before, I was not on the list. The studio canceled me from the class due to their own credit card error, which couldn't attend class today. When they cancelled me from today's class, they also cancelled 18 classes I had booked out on my schedule. So now I'll be wait listed for all those cases too. This is all due to the company's own error. Super frustrating. Again, amazing teachers, horrible business practices. Join at your own risk